Important: Troov is an online tool that allows you to manage lost properties, but found objects always remain physically in the place where they are found

Useful information

HOW TO RECOVER YOUR ITEMS ?

  • If you find an item during Step conference please drop it at the main registration booth or give to a Security team member
  • If you lose an item please fill out Troov form : try to be as specific as possible when describing it
  • If our algorithm identifies a match ⚡️ you will receive an email notification
  • You will be required to provide a security question to prove your ownership : give an information that you are the only one to know about your item (e.g.upload a picture of you with your item, describe your mobile phone case…)
  • As soon as you will be authenticated, you will receive the information to recover your item ✅

Comments

Average
Karan - Feb 2020
Received. Thanks

Smart Tips

As soon as you realize that you have lost an item, declare it online with Troov and remember to share all information that makes your identification easier.
Beware of fraudulent sites inviting you to dial premium-rate numbers