Keep in mind that we do not physically hold the items, we connect you via your Troov ad with the lost and found service.
How to recover a lost item from Magical Shuttle (CDG)
Troov is the official solution used by Magical Shuttle (CDG) to return your lost items to you. Have you lost an item at Magical Shuttle (CDG)? Do not wait to report your loss on Troov. If an item found by the Magical Shuttle (CDG) teams matches you receive a match. You will then have to prove that it is your item by providing as much information as possible. As soon as you are identified as the owner of the item, you will receive a notification explaining the procedure for retrieving your item
- Report your loss online on TROOV
- Bring all necessary information to guarantee your identification as the owner of the item
- As soon as this place has more information, they will send you a notice to recover your item, saving you travel and time!