Troov is the official tool
to find a lost object in your city

Keep in mind that we do not physically hold the items, we connect you via your Troov ad with the lost and found service.

How to recover a lost object

Troov is the official solution used by Grand Palais to return your lost items to you. Have you lost an item at Grand Palais? Do not wait to report your loss on Troov. If an item found by the Grand Palais teams matches you receive a match. You will then have to prove that it is your item by providing as much information as possible. As soon as you are identified as the owner of the item, you will receive a notification explaining the procedure for retrieving your item

Report your lost property online on TROOV
Bring all necessary information to guarantee your identification as the owner of the item
As soon as this place has more information, they will send you a notice to recover your item, saving you travel and time!

Smart Tips

Value objects can only be returned upon presentation of your identity document so think of bringing an identity document to recover your most beautiful objects.

REPORT A LOST ITEM